1. Introduction
CPDpass (“we”, “our”, “us”) operates as a digital platform that provides a directory of Continuing Professional Development (CPD) events, courses, and workshops in Qatar.
We are not the organizers of these events. Our role is to list events, connect healthcare professionals with organizers, and, in some cases, facilitate registration and payments on behalf of event organizers.
By using our website (www.cpdpass.com) or mobile app, you agree to this Privacy Policy and consent to the collection and use of your information as described below.
2. Information We Collect
a. Personal Information
We may collect:
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Full name
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Email address
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Phone number (optional)
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Profession or specialty (optional)
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Payment information (only when you register for an event through CPDpass)
b. Non-Personal Information
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Device details, operating system, and browser type
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Usage statistics and interaction data
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General location (e.g., country or city level)
3. How We Use Your Information
Your information is used to:
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Display and manage listings of CPD events.
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Facilitate event registration and process payments on behalf of event organizers.
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Send transactional confirmations and updates.
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Provide customer support.
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Send marketing or informational emails about upcoming events (if you have subscribed).
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Analyze app usage and improve our services.
4. Marketing Communications
If you subscribe to our updates, we may send marketing emails through Mailchimp about upcoming CPD events and opportunities.
Each email includes an unsubscribe link, allowing you to opt out at any time.
We do not sell or share your email address with unrelated third parties for their own marketing.
5. Payments and Refunds
When CPDpass facilitates registration and payment for an event, payments are collected on behalf of the event organizer.
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Each event has its own refund policy set by the respective organizer.
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CPDpass acts solely as a payment intermediary and is not responsible for the event’s content, cancellation, or delivery.
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Refund requests will be handled according to the organizer’s specific refund terms.
6. Data Sharing and Disclosure
We may share your information only in the following circumstances:
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With event organizers whose events you register for.
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With trusted service providers (such as Mailchimp, payment gateways, or hosting providers) who help us operate CPDpass.
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When required by law or government authorities in accordance with Qatari regulations.
We do not sell, trade, or rent your personal data to anyone.
7. Data Retention and Account Deletion
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
You may delete your personal account and information at any time directly from the app under the Account Settings section.
Once deleted, your data will be permanently removed from our active systems within a reasonable period, except where retention is required by law.
8. Data Security
We apply industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
While we take reasonable steps to secure your data, no online system is completely secure, and you use CPDpass at your own risk.
9. Your Rights
In accordance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016), you have the right to:
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Access or correct your personal information.
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Request deletion of your data or account.
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Withdraw consent to receive marketing emails.
To exercise these rights, contact us at support@cpdpass.com.
10. Third-Party Links
Our platform may contain links to third-party websites, including those of event organizers.
CPDpass is not responsible for the privacy practices or content of such external sites. Users are encouraged to review their privacy policies independently.
11. Changes to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on www.cpdpass.com with a revised “Last Updated” date.
We encourage users to review this policy regularly to stay informed about how we protect personal information.
12. Contact Us
For any questions, concerns, or data-related requests, please contact:
CPDpass Support Team
Email: support@cpdpass.com
Website: www.cpdpass.com
Location: Doha, Qatar